Ticket Terms of Use
The code on each ticket allows
redemption of the item described, and it will be scanned for authenticity. Do
not make additional copies of your ticket(s); duplicates will be rejected.
Purchase of tickets by a third party is not authorized and carries a risk of
being fraudulent. Event reserves the right to require photo ID for entry.
Tickets are a revocable license to fulfill items, entry, or services.
Management may, without refund, revoke this license and refuse admission or
redemption for non-compliance with these terms or for disorderly conduct.
Unlawful sale or attempted sale subjects tickets to revocation without refund.
Tickets obtained from unauthorized sources may be invalid, lost, stolen or
counterfeit and so are void. You voluntarily assume all risks whether occurring
prior to, during and after this event. You agree to release the organization,
facility, participants, Saffire and their respective affiliates and
representatives from responsibility and related claims. You grant unrestricted
license to use your image or likeness in photograph or video by the event and
its respective agents.
Refunds, Disputes &
Cancellations
By proceeding with a purchase
from Hilton Head Wine & Food Festival, you acknowledge that you have read,
understood, and agree to abide by the terms outlined in this disclosure
regarding refunds.
Please note that all
sales are final, and we do not offer refunds unless otherwise stated
explicitly by Hilton Head Wine & Food Festival or as required by law. This
policy applies to all ticket purchases made through our website or any
authorized ticketing platforms. Hilton Head Wine & Food Festival recommends
acquiring tickets only through our authorized platforms and does not guarantee
authenticity for tickets purchased, exchanged or otherwise obtained through
unauthorized platforms.
We understand that unforeseen
circumstances may arise that prevent you from attending an event. However, due
to the nature of event planning and logistics, we are unable to accommodate
refund requests, including but not limited to:
- Change in personal plans
- Travel disruptions
- Inclement weather
- Artist or performer lineup changes
- Venue changes
Disputes or Chargebacks
Disputing charges processed by or
on behalf of Hilton Head Wine & Food Festival including by its partner,
Saffire or SaffireTix, may result in being blacklisted (banned) from future
purchases and should not be used a method for obtaining a “refund”.
Cancellations
In the event of a cancellation or
rescheduling of the event by Hilton Head Wine & Food Festival, ticket
holders will be notified promptly, and alternative arrangements or refunds may
be offered at our discretion.
Contacting Us
If you have any questions or
concerns regarding this policy or need assistance with your ticket purchase,
please don't hesitate to contact our customer support team at info@hiltonheadrhythmandbrews.com.
Effective Date and Changes
Hilton Head Wine & Food
Festival reserves the right to modify the terms of this policy at any time and
in our sole discretion, by posting a change notice to this page.
This policy was last modified
on November 03, 2025.